Returns Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Some of our necklaces are extremely delicate, should it get damaged after you used it we will not be responsible.
For hygiene reasons earrings may not be returned or exchanged unless faulty.
Some of our necklaces are very delicate. If it snaps due to wear and tear no refunds will be given.
No refunds will be given for purchasing the incorrect ring size as ring sizing guides are provided on our website under ring size chart. Should you wish to exchange the size you will be liable for the courier both ways.
Should you want your jewelry pieces to be repaired, kindly send it to our address to have it fixed. We will not be responsible for the courier fee to have it collected.
Shipping To return your product, you should mail your product to: 43 Mckenzie Street Dundee, KwaZulu-Natal ZA 3000
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.