1) Are your products original?

Belleza By Zaa sells only original and authentic makeup- its our promise to you. All our products are directly from the manufactures or authorized distributors.  


2) How long does it take till I receive my order?

Once we've received payment, your order is sent via a door to door courier service. We offer two courier services, fastway and dsv. With Fastway you will receive your package within 1-7 working days and with Dsv you will receive your package within 1-3 working days. Please note we do not ship on weekends and public holidays.


3) Is it safe to shop online?

Yes, all credit card transactions are on a secure page and no credit card details are stored or saved. On our website we use Pay fast which is secure and approved by all major banks in South Africa.


4) Can I track my order?

Yes you can track your order, once we dispatch your item we will provide you with a tracking number.


5) Can I return an item?

Yes you can, if you are not happy with your purchase, you may return any unopened and unused items to us within 5days of receipt for the return to be acceptable.


6) How do I make a purchase on your store?

Simply add the products that you like to your cart, or hit the buy now button, then hit checkout and tell us where to ship your item to by entering your shipping details, then it would take you to the payment option, where you can make a payment using your credit card or EFT.